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Industry Trends

Sustainable revenue growth is the #1 challenge for business leaders

Discover how customer-first strategies, customer success software, and AI-powered revenue intelligence drive sustainable SaaS growth. Learn best practices for reducing churn and boosting customer value.

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Industry Trends

Metrics that matter for customer-led growth

Discover key metrics enterprise B2B companies should use to drive customer retention and expansion. Learn how to measure, track, and grow predictable, scalable revenue streams.

Industry Trends

6 proven strategies to align Sales and Customer Success for revenue growth

Discover 6 strategies for aligning Sales and CS to drive revenue growth. Learn how account planning, AI, and collaboration unlock expansion opportunities.

Best Practices

6 essential customer success manager skills needed to build a revenue-driven CS team

Learn the six essential skills customer success leaders prioritize when hiring CSMs to drive revenue, foster relationships, and advocate customer value.

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Is Customer Retention Management Software Worth It?

Product Updates

Totango offers more ways to stay aligned with your team and customers

Customer Retention Strategies That Work in Uncertain Times

Customer Success

Zoom, Bentley Systems and Totango: Top Takeaways from Customer Success Summit

6 SaaS Customer Retention Best Practices

Customer Lifecycle

A Customer Churn Analysis Checklist

Product Updates

Kicking off Totango's Spring Product Release - Belize

Best Practices

6 B2B Customer Segmentation Best Practices

Trends

What's the Difference Between Customer Success and Customer Experience?