Improve cross-functional visibility into customer interactions and communication to increase retention, renewal, and expansion.
Improve cross-functional visibility into customer interactions and communication to increase retention, renewal, and expansion.
Request a free, no-commitment consultation
Automatically log emails as touchpoints
Without leaving Gmail, users can search for accounts and contact, access touchpoint templates, and log a copy of the email on the timeline for that account as a touchpoint, increasing productivity and improves cross-functional visibility into customer communication.
Set up in a few easy steps
Install the Google Chrome extension that makes Totango available within the context of composing an email from Gmail.
Webinar
November 21, 2024
Totango in Action: Live Product Walkthrough
Join us for an interactive live walkthrough of Totango from both CSM and leadership perspectives.
-
Similar Integrations
Gmail
Intercom
Bring Intercom conversations into a data table within Totango's account profiles.
Microsoft Outlook
Totango integrates with Microsoft Outlook to allow Outlook users to log emails and replies as TouchPoints on the customer’s timeline in Totango.
Slack
Totango Zoe in Slack makes customer data accessible whenever its needed