Stop churn before it starts

Unify, predict, and act with AI-driven insights and automated solutions that turn risks into revenue.

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Customer portfolio

See who's with us

Egnyte
Github
SAP
Logo Waystar
Schneider Electric
Ciena
TaskRabbit

  • Untangle your data

    Unify all your customer data by integrating with the tools you have now and in the future, in a single source dedicated to your customers.

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  • Turn bad news into good news

    Tap into the power of AI + human expertise to get more reliable health scores and predict at-risk customers before it’s too late.

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  • Automate proactive playbooks that deliver customer value

    Create custom playbooks for any customer status, helping your team quickly tackle challenges and turn risks into revenue opportunities.

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  • Report, refine, retain

    Set benchmarks, analyze results, and optimize your retention strategies. Feed insights you gather back into your model for continuous optimization.

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METHODOLOGY

Totango was built to align the entire business around protecting and growing revenue

Grasph with Analyze and Assess, Audit and Act
Madhavi Bezwada smiling looking at the camera
20%
Churn reduction
“We were able to use Totango to identify where there is known risk, build a plan, and then work collaboratively with the other departments to execute and share that plan.”
Madhavi Bezwada
SVP, Client Success, Waystar
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Integrate with all the tools you already use.

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STUDY

Totango ROI study

In this study, GTM Partners shares how Totango helped Github achieve 130% NRR, and Waystar and Aruba see a 20% reduction in churn and a 20% increase in retention, respectively.