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Integrate customer data so everyone is working from a unified view of customer health and business insights. Streamline reporting, so GTM teams can confidently take action and execute on the programs that deliver the most impact.
Put CS and revenue strategies into motion, and ensure teams are tracking and measuring the right business metrics for your organization. Create data visibility and improve productivity.
Get better reporting on onboarding, adoption, expansion, and renewal metrics. Partner across your GTM teams to sharpen your ideal customer profile, deliver messages at the right moment, and inject the voice of the customer into your business strategy.
Track performance by goal attainment to ensure all teams execute strategies aligned to business outcomes. Uncover leading indicators of churn, upsell, and expansion through playbooks that drive action. Never let another opportunity slip through the cracks.
“When you invest in your post-sale motion, and you have somebody that can focus just on the digital journey, you’re going to keep more customers, and you’re going to expand them, because they’re going to have a better experience.”
Customer intelligence and churn insights
Leverage AI-driven analytics to predict customers at risk of churn.
Custom reports and dashboards
Visualize trends over time, monitor fluctuations, and track changes for any of your team's data.
Team performance and productivity
Put strategies into motion, and ensure teams are tracking and measuring the right business metrics for your organization.
Voice of customer programs
Capture and analyze customer feedback, turning insights into actionable improvements.
Digital CS and campaign management
Develop scalable customer success strategies through targeted campaigns that empower teams to engage customers more effectively.
