Keep cross-functional teams in the know on customer health and important account updates, and let everyone play a role in your customer’s success.
Share important account information in a snap
Allow anyone on your team or cross-functional organizations to safely access customer data, create touchpoints, assign tasks, and view referenceable data. Get real-time visibility into customer health so you can take action with the right teams when necessary.
Take action, even without a Totango seat
Customer success is a team sport, so let anyone in your company add touchpoints to Totango accounts directly from Slack. Even if they are not a Totango user. Write back into Slack directly from Totango so that your teams don’t miss important notifications.
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Slack
Totango Zoe in Slack makes customer data accessible whenever its needed
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