ABOUT US
Totango is driving the future of customer-led growth
We’re on a mission to help businesses grow by investing in their customers. We are catalysts for change, committed to continuous improvement and innovation to help you meet your career goals so you can help our customers meet their goals.
Our journey in helping customers drive revenue on repeat
- 2010FoundedTotango founded
- 2016PUBLISHES FARM DON’T HUNTTotango publishes "Farm Don't Hunt: The Definitive Guide To CS” by founder Guy Nirpaz
- 2021GREAT HILL PARTNERSGreat Hill Partners becomes Totango majority owner with $100M Series D investment
- 2022CAMPUS LAUNCHEDTotango launches Campus, an online training and certification hub
- 2023GENERATIVE AI LAUNCHEDGenerative AI features launch with Totango Account SummaryACQUIRES LOUTotango acquires Lou and launches Totango In-AppFORRESTER WAVETotango named a Strong Performer in the Forrester Wave™ : Customer Success Platforms Q4 2023
- 2024MERGERTotango and Catalyst (founded 2017) merge to create customer success powerhouseACQUIRES PARATIVE AITotango acquires Parative AI team and technologyLEADING SOLUTIONTotango recognized as an industry leader by Gartner and IDCUNISON LAUNCHESTotango announces Unison, AI-powered customer intelligence engine
“This is the moment for Customer Success to cement its value to the C-Suite by protecting revenue under management, owning retention and renewals, and accelerating expansion with precision.”
“One thing Totango does incredibly well is help businesses aggregate their customer data. It is very hard to upsell customers if you don't know where they are in the life cycle, how much of your product they have adopted, and where they find the most value.”
Where we make the magic happen
25
States
NYC HQ
2 OFFICES
NYC & TEL AVIV
NYC & TEL AVIV
6
Countries