UNISON CHURN INTELLIGENCE

Rapidly detect churn risk with Unison

Get ahead of surprise churn with rapid insights on customer risk.

Request a demo
Customer success leaders in an officeUnison graph showing churn intelligencePlay video

Put your customer data in motion

Unify your customer data in Unison to accurately predict churn, rapidly detect risks, and identify expansion opportunities. Whether you’re integrating with our customer success platform, other CSPs, or flying solo.

Request a demo

Features

Unison chart showing Health Score, Sentiment, Engagement, and Relationship Grades
Unison chart showing model performance
Unison chart showing key sentiment moments over time
  • Standard model

    For rapid deployment

    Deploy in days. Unison analyzes customer engagement data—calls, emails, meetings, and support tickets—to create a robust, data-driven risk detection engine.

    Request a demo
  • Custom model

    For enterprise organizations

    For enterprises that need precision and accuracy, Unison custom models tailor AI solutions to unique business and customer data. Identify customer risks months or even years before renewal.

    Request a demo

Integrations

Don’t just visualize data. Understand it.

Totango unifies all your existing customer data to help your team uncover hidden risks in your customer base.

Unison dashboard
The ability to look at all actions through the lens of revenue is paramount. If my team is able to stay ahead of churn pitfalls that were previously unpredictable, that’s a win and puts a clearer lens on the opportunities to protect and grow customer revenue.
Conor Nolen
Chief Customer Officer at Drata