Stay one step ahead of the competition

Make decisions with confidence because you have a deep understanding of your customers. Executive reports and insights ensure you don’t miss a beat with what drives the most sustainable growth for your business.

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SaaS revenue leaders

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Make confident, informed decisions

Get insights about your best-performing customer segments, and feel confident that you have accurate information based on the combination of both your team’s knowledge and AI analysis of customer data. Executive level reports and dashboards on customer segments and team performance keep you ready to make important decisions.

Find your next best customers

Evaluate which areas of your customer portfolio drive the most efficient growth for your business. Totango customer revenue optimization solutions help you understand your most valuable customers so your teams can retain your best customers – and find more of them to fuel your growth.

Get the most out of your GTM org

Break down data, team, and tech silos with products that integrate the enterprise tools you already use, and optimize customer revenue streams through a common data layer. Ensure your go-to-market teams are in sync to deliver repeated value at each stage of your customer revenue lifecycle.

The ability to look at all actions through the lens of revenue is paramount. If my team is able to stay ahead of churn pitfalls that were previously unpredictable, that’s a win and puts a clearer lens on the opportunities to protect and grow customer revenue.
Conor Nolen
Chief Customer Officer, Drata
Braze customer story

Key features

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  • Churn intelligence insights

    Leverage AI-driven analytics to predict customers at risk of churn.

  • AI-generated account summaries

    Quickly generate detailed overviews of customer health, engagement, and attributes instantly. 

  • Custom reports and dashboards

    Visualize trends over time, monitor fluctuations, and track changes for any of your team's data.

  • Team performance and productivity

    Put strategies into motion, and ensure teams are tracking and measuring the right business metrics for your organization.

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Customer success is a team sport

  • customer success team

    CUSTOMER SUCCESS

    Deliver value through the customer lifecycle. Onboard and engage customers, and align success to business outcomes. Use insights to drive adoption and stay ahead of risk.

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  • SaaS office

    SALES

    Identify expansion opportunities with a complete picture of customer health, engagement, and alignment to goals. Manage renewals and collaborate to fuel expansion.

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  • SaaS operations leaders

    OPERATIONS

    Eliminate data silos and boost efficiency. with a shared customer view. Simplify workflows and improve reporting so you can execute tailored strategies for every customer segment.

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