Artificial intelligence

Put your customer data in motion with the power of AI

Harness the combined power of AI and human expertise to transform your post-sale strategies.

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AI has the ability to transform enterprise revenue teams beyond improving productivity, to understanding and using their data to drive measurable business growth.
Keith Frankel
Chief Product Officer, Totango

Features

AI enhancements to help your team protect and grow revenue

Totango Unison Churn Intelligence

Churn Intelligence

Unify your data to accurately predict churn

Elevate health scores with sentiment and engagement data to proactively protect your revenue.

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Write emails with the help of AI

content generator

Say goodbye to writer’s block

Generate customer emails with prompt-based AI content creation.

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Automate integrations with AI

automated integrations

Give your ops team some time back in their day

Streamline complex data integrations without technical expertise to uncover customer insights faster.

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Generate Executive Account Summary with AI

account summary

Never walk into a meeting unprepared again

Quickly generate detailed overviews of customer health, engagement, and attributes instantly.

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New York City

ARTICLE

AI & CS: Innovate or stagnate

Learn how organizations are harnessing customer-led growth to drive revenue expansion.

by Chris Dishman, Sr. Vice President, Global Customer Success, Totango
The ability to look at all actions through the lens of revenue is paramount. If my team is able to stay ahead of churn pitfalls that were previously unpredictable, that’s a win and puts a clearer lens on the opportunities to protect and grow customer revenue.
Conor Nolen
Chief Customer Officer, Drata