Discover and close opportunities within your customer base

Arm your sales team with the intelligence and tools needed to achieve renewal and expansion targets by tapping into your most valuable asset—your existing customer base.

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Leverage customer success data to drive revenue

Identify high-value accounts with strong engagement and high product utilization. Use data to capture expansion opportunities, secure renewals, and deliver personalized campaigns that accelerate growth.

Enhance collaboration for seamless execution

Strengthen the connection between sales and customer success teams. Bridge gaps and enable your team to collaborate effectively, turning CS insights into actionable upsell and cross-sell wins.

Optimize sales processes 
with precision

Simplify complex sales workflows and align every step with your broader strategy. Eliminate inefficiencies and maintain a customer-first approach that creates predictable revenue.

Scale your business for repeated success

Empower your sales strategy with proven templates that help execute expansion plays, stakeholder engagement, so you can deliver consistent value and measurable results across the customer lifecycle.

Success is revenue. You get success right; your revenue is coming.
Charlie Sonnenberg
VP Sales, Totango
Charlie Sonnenberg

Key features

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  • Expansion opportunity management

    Easily act on each expansion opportunity identified by CS directly from your CRM. 

  • Upsell revenue dashboards

    Track progress to your expansion targets in a single dashboard.

  • SuccessBLOCs — expansion workflow templates

    Proactively identifying and managing upsell opportunities with pre-built expansion programs.

  • Customer
    campaigns

    Drive revenue growth with strategic campaigns designed to boost customer awareness of your new products or services.

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Customer success is a team sport

  • SaaS collaboration

    EXECUTIVES

    See your full customer portfolio, and understand performance by customer segment, product line, or team. Identify revenue risk, and growth investment opportunities.

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  • Customer Success Roles

    CUSTOMER SUCCESS

    Deliver value through the customer lifecycle. Onboard and engage customers, and align success to business outcomes. Use insights to drive adoption and stay ahead of risk.

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  • SaaS operations leaders

    OPERATIONS

    Eliminate data silos and boost efficiency. with a shared customer view. Simplify workflows and improve reporting so you can execute tailored strategies for every customer segment.

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