Kicking off Totango's Spring Product Release - Belize

Hi, Two more weeks have gone by, and we are all still at home focusing on keeping our daily routines. Most importantly staying safe.Today we are launching our new release Belize. As you can see we are still looking for the most desirable vacation destinations and Belize definitely qualifies as such - beautiful and relatively safe from COVID-19. Belize will deliver more value through :

• Greater stakeholder engagement: Detect, Act and report on trends in stakeholder coverage across accounts and take proactive action.
• More precise customer segmentation: Segmentation on any object or multiple objects in Totango
• Better collaboration with your team members: Use Totango to capture all of your customer interactions
• More customer listening capabilities: Measure customers experience for key customer flows such as Onboarding including CSAT survey information
• Better customer communication: Use In-app messages to quickly communicate to customers where they are at, in your platform
• Improved CSM efficiency: Personal Agendas help your team work smarter

This week we deliver more ways to Stream data to Totango

• MS Dynamics CRM integration! Quickly and seamlessly stream information directly to Totango DNX-CX.
• Sync data from multiple CRMs. If you have more than one CRMs at your company due to an acquisition or Merge this is essential
• Get a unified view of all CRM data through our enhanced user experience.