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Industry Trends

Metrics that matter for customer-led growth

Discover key metrics enterprise B2B companies should use to drive customer retention and expansion. Learn how to measure, track, and grow predictable, scalable revenue streams.

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Industry Trends

6 proven strategies to align Sales and Customer Success for revenue growth

Discover 6 strategies for aligning Sales and CS to drive revenue growth. Learn how account planning, AI, and collaboration unlock expansion opportunities.

Industry Trends

How to support more women in revenue leadership roles in the tech industry

Explore strategies for advancing women in tech and leadership roles. Learn how diversity drives profitability and fuels innovation in the industry.

Industry Trends

Building a business case for a Customer Success Platform

Learn how to craft a compelling business case for customer success software. Showcase ROI, streamline processes, and how business can drive growth with confidence.

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3 Effective ways for leaders to achieve clarity and unity during a merger
Perspectives

3 Effective ways for leaders to achieve clarity and unity during a merger

Totango Chief Product Officer shares insights and lessons for customer success and revenue leaders who want to drive organizational clarity and unity through a merger or acquisition, and make decisions that drive business results and accelerate customer outcomes.

Artificial intelligence
Customer-led growth
Mastering customer health for complex enterprise relationships
Industry Trends

Mastering customer health for complex enterprise relationships

For enterprise organizations, managing customer relationships is far from simple. The scale of operations, diversity of customer needs, and complexity of organizational structures create unique challenges.

Customer-led growth
Churn prevention
Totango brand transformation: A new chapter in customer-led growth
Perspectives

Totango brand transformation: A new chapter in customer-led growth

Totango marked a significant milestone on January 22, 2025 — a complete rebrand and website update that signals an exciting new chapter, and reflects the journey that brought us to this point.

Customer-led growth
Top takeaways from TSIA
Industry Trends

3 tips for revenue leaders to take the next step with AI: Insights from TSIA World ENVISION

Customer-led growth
Artificial intelligence
Go-to-market strategy
Driving CS forward with Unison
Product Updates

Driving customer success forward with Unison

Artificial intelligence
Customer-led growth
Churn prevention
5 actions to embrance customer led growth
Industry Trends

The 5 actions for revenue leaders to embrace customer-led growth

Revenue growth
Customer-led growth
Go-to-market strategy
One question sales leaders should ask every prospect
Industry Trends

The one question sales leaders should ask every prospect

Revenue growth
Customer-led growth
Go-to-market strategy
The one thing SaaS go-to-market teams keep getting wrong
Industry Trends

The one thing SaaS go-to-market teams keep getting wrong (and how to fix it)

Customer-led growth
Revenue growth
Go-to-market strategy
Supercharging CS with data-driven strategies
Industry Trends

Spotlight on CS Ops: Supercharging customer success with data-driven strategies

Revenue operations
Customer-led growth
Go-to-market strategy