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Industry Trends

Sustainable revenue growth is the #1 challenge for business leaders

Discover how customer-first strategies, customer success software, and AI-powered revenue intelligence drive sustainable SaaS growth. Learn best practices for reducing churn and boosting customer value.

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Industry Trends

Metrics that matter for customer-led growth

Discover key metrics enterprise B2B companies should use to drive customer retention and expansion. Learn how to measure, track, and grow predictable, scalable revenue streams.

Industry Trends

6 proven strategies to align Sales and Customer Success for revenue growth

Discover 6 strategies for aligning Sales and CS to drive revenue growth. Learn how account planning, AI, and collaboration unlock expansion opportunities.

Best Practices

6 essential customer success manager skills needed to build a revenue-driven CS team

Learn the six essential skills customer success leaders prioritize when hiring CSMs to drive revenue, foster relationships, and advocate customer value.

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Customer Onboarding

4 Ways to Speed Up New SaaS Customer Onboarding

Customer Success

The Best B2B Client Expansion Strategy

Customer Churn During a Pandemic: What SaaS Companies Need to Know

Business Continuity

3 Communications Strategies to Use During a Crisis

What Is COVID-19’s Effect on Customer Churn—And What You Can Do About It in 5 Steps

Customer Success

How SevenRooms Pivoted To Help Support The Hospitality Industry

Voice of the Customer

How to Improve NPS: 6 Best Practices for Your CS Team

Best Practices

Top 5 takeaways from Totango's CXO Series - Virtual Event featuring SevenRooms

Best Practices

Has anyone talked to your customer today?