Customer Success Summit
Get updates, see the line-up, or review the take-aways from one of Totango's many Customer Success Summit events.
Customer Success Summit
3 Non-Negotiable Traits for your First Customer Success Manager
Your first Customer Success Manager can make a huge impact on your business. Here are the top traits you should look for in your first hire to help drive success and create a company culture, both externally and internally.
Customer Success Summit
The 'Blowfish Effect': Look like a Big Fish in a Big Pond
While it's not easy, there are small companies out there who look like big fish in a big pond by differentiating themselves based on customer service. Today, in many of the most crowded industries customer's are actually choosing solutions not based on cost, but based on great customer experience.
