Customer Engagement

Learn the best practices on how to improve your customer engagement. Get tips for any engagement model including high-touch, low-touch, or tech-touch. Not sure which engagement model is right for you? Read more.

How Zendesk and CloudBees Increase their User Engagement

How Engagement Score is Calculated

Learn about user engagement from one million businesses

How Dropbox Increases Their Customer Engagement Rate

The App Stores Effect on Customer Engagement

Beyond Social Business – A Definition of Customer Engagement

3 Steps to Measuring User Engagement with your Web Application

Customer Engagement for a SaaS Land & Expand Strategy

Evolving from Document System to Engagement System