All blogs

Best Practices

Get the latest customer success best practices. From customer adoption to reducing churn and increasing upsells, we've got you covered.

Perspectives
Industry Trends
Best Practices
Product Updates
Top 6 best practices on customer segmentation
Best Practices

B2B customer segmentation: Six best practices

Best Practices

How to Craft the Best Client Onboarding Questionnaire

Best Practices

Why Customer Expansion Should Be A Critical Component of Your Growth Strategy

Best Practices

Tips for Navigating Your Customer Success Career Path

Best Practices

How to Scale Your Recurring Revenue Model

Six Customer Success Email Templates
Best Practices

Six customer success email templates to save your CS team time

Best Practices

Simplify Business Reviews with Totango’s Presentation Builder

Best Practices

Customer health score: A guide to improving client satisfaction

Best Practices

Mistakes to Avoid When Selecting a CS Platform: Not Thinking of Customer Success as a Team Sport