Kickstart 2025 with the ultimate strategy for repeat revenue: Customer-Led Growth. Get the guide.
With Totango, Waystar managed client success by prioritizing risk in a growing business, successfully reducing churn by 20%.
This guide defines customer-led growth and demonstrates why it matters to businesses. Download the guide to start driving customer-led growth today.
Join our upcoming webinar for CS and Sales leaders to learn how to protect and grow revenue streams from your current customers.
The Only Enterprise CSP with Enterprise-Grade Custom AI Models for Driving Growth
First-Ever Customer Success Portfolio Management Capabilities Now Available Inside Salesforce CRM
Everyone knows customer relationships affect the success of your business, but few understand how impactful loyalty is.
You’re an early stage startup — you’re focused on building your minimum viable product, winning your first customers, and trying to build your brand.
Expanded Integration Hub Opens New Ways to Leverage All Enterprise Data Assets for Customer Success Operations
Here are four ways we can do better than customer service and actually enable customers to be successful, which results in success for our company, too.
You wouldn't climb the highest mountain without a guide or take up parachuting without an instructor. So why expect your customers to succeed without some guidance?
Experts Honor Customer Success Solution as Top Software Platform of the Year
Former Zendesk and Salesforce.com Product Executive Joins the Leader in Customer Success Management for Cloud Services
2014 New Product Awards & Product Management Categories Stevie® Award Winners
The prix-fixe software menu is dead — and businesses and customers alike will be thankful for it.
In an increasingly transparent economy, value is key.
The days of selling software, hoping customers don’t call for support and praying that they renew are over.
Many marketers are confused about their roles in the age of big data and customer experience. That message became all too clear this week at unrelated conferences in San Francisco.
Flagship Awards for Customer Success Profession Recognize Leading Practitioners Who Offer True Value to Their Customers
New Predictive Customer Health Signals Detect Early Signs of Churn and Show Businesses the Truth About Their Customers
Join the Modern Customer Success Movement by Downloading the Manifesto for Your Customer Success Team
Chief Customer Officer may be a cool, new corporate title, but many people don't understand exactly what that job entails, according to Jeanne Bliss, who literally wrote the book on the subject: "The Chief Customer Officer."
