Blog

Perspectives
Industry Trends
Best Practices
Product Updates
Industry Trends

Sustainable revenue growth is the #1 challenge for business leaders

Discover how customer-first strategies, customer success software, and AI-powered revenue intelligence drive sustainable SaaS growth. Learn best practices for reducing churn and boosting customer value.

Read now
Industry Trends

Metrics that matter for customer-led growth

Discover key metrics enterprise B2B companies should use to drive customer retention and expansion. Learn how to measure, track, and grow predictable, scalable revenue streams.

Industry Trends

6 proven strategies to align Sales and Customer Success for revenue growth

Discover 6 strategies for aligning Sales and CS to drive revenue growth. Learn how account planning, AI, and collaboration unlock expansion opportunities.

Best Practices

6 essential customer success manager skills needed to build a revenue-driven CS team

Learn the six essential skills customer success leaders prioritize when hiring CSMs to drive revenue, foster relationships, and advocate customer value.

Get the latest in customer success best practices

Sign up for our newsletter and stay up to date.

Learn how to prevent churn, grow revenue, and boost team productivity

BY TOPIC
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Product Updates

Totango Product Update -Fiji we have arrived

Customer Insights

Customer Data Platform Benefits: How to Make the Most of Them

Customer Loyalty

7 Strategies for Turning Customers into Advocates

How to Improve Customer Retention—Even During a Pandemic

Customer Success vs. Customer Support: What Are the Differences?

Customer Retention During Economic Downturns: What’s Top of Mind for Your Customers?

Customer Engagement

How to Choose a Customer Engagement Model

Building an early warning system
Product Updates

Announcing The Early Warning System SuccessBLOC

Product Updates

Get The Complete Picture With Enhanced Customer 360 SuccessBLOC