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Industry Trends

Sustainable revenue growth is the #1 challenge for business leaders

Discover how customer-first strategies, customer success software, and AI-powered revenue intelligence drive sustainable SaaS growth. Learn best practices for reducing churn and boosting customer value.

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Industry Trends

Metrics that matter for customer-led growth

Discover key metrics enterprise B2B companies should use to drive customer retention and expansion. Learn how to measure, track, and grow predictable, scalable revenue streams.

Industry Trends

6 proven strategies to align Sales and Customer Success for revenue growth

Discover 6 strategies for aligning Sales and CS to drive revenue growth. Learn how account planning, AI, and collaboration unlock expansion opportunities.

Industry Trends

How to support more women in revenue leadership roles in the tech industry

Explore strategies for advancing women in tech and leadership roles. Learn how diversity drives profitability and fuels innovation in the industry.

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Product Updates

Five Best CRMs for B2B Sales in 2022

Customer Engagement

Six Best Customer Engagement Platform Tools for Onboarding in 2022

Customer Engagement

Top Customer Engagement Tips for Retaining Executive Stakeholders

Best Practices

Customer health score: A guide to improving client satisfaction

Revenue growth
Metrics that matter
Customer-led growth
Best Practices

Mistakes to Avoid When Selecting a CS Platform: Not Thinking of Customer Success as a Team Sport

Product Updates

Mistakes to Avoid When Selecting a CS Platform: Not Being Able to Create Inspiring Journeys

Best Practices

Mistakes to Avoid When Selecting a CS Platform: Not Putting Customer Success into the Hands of Your Whole Team

Best Practices

Making the Switch: How to Evaluate a New Customer Success Platform

Customer Journey

Mistakes to Avoid When Selecting a CS Platform: Not Having a Modern Mindset