The Future of Success: Totango Innovation Showcase

Oct 13 @ 9 am PST | 12 PM EST

Hear from Totango leader Ravit Danino, SVP of Product about the next iteration of Totango’s Composable Customer Success Platform—more open, streamlined, and impactful.

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Online/Virtual – Free

Thursday, October 13, 2022

Customer success is more than just a function—it’s a mindset. And as the CS space continues to evolve, so too does the technology to support the industry’s professionals. As the first platform created to drive tangible CS outcomes, Totango remains at the forefront of innovation. We’re constantly listening to the wide range of needs from customers across verticals and creating new solutions for today’s challenges.

This month, you’ll hear from Totango leader Ravit Danino, SVP of Product about the next iteration of Totango’s Composable Customer Success Platform—more open, streamlined, and impactful.

Tune in to learn how:

  • Totango enables high-value asynchronous and synchronous communication between your team
  • Customer Experience Journey Canvas helps you plan, build, design, and run more inspiring customer journeys
  • Zoe allows you to integrate teams across your organization into day-to-day CS operations

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Speakers

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Agenda

9:00-9:05 PST

Welcome

Karen Budell, CMO, Totango

9:05-9:15  PST

The next generation of CS
Everything you need to know: new research, new success stories, new paradigms

Alistair Rennie, CEO, Totango
Karen Budell,
CMO, Totango

9:15-9:30  PST

Expanding Totango partnerships & innovation
Deep-dive on Totango's latest innovations and integrations to our CS software

Ravit Danino, SVP of Product, Totango

9:30-9:50  PST

Delivering CS outcomes
The "X" factor—Learn how Waystar leans into CXO partnerships to drive results

Madhavi Bezwada, VP Client Success, Waystar

9:50-10:05  PST

Driving outsized impact with scaled CS
How Extreme Networks uses digital programs to drive business growth

Allie Irvin, Head of CS, Extreme Networks

10:05-10:25  PST

CS hot takes!
Spicy conversation on the most challenging and exciting topics facing the CS industry

Erika Brookes, CMO, Higher Logic
Kristin Hayer, Founder and CEO, The Success League
Peter Armaly, VP of Customer Success, ESG
Chris Dishman, SVP Global CS, Totango

10:25-10:30  PST

Close & Thank You

Chris Dishman, SVP Global CS, Totango

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hosted by:
Kevin O'Came
Kevin O'Came

Ravit Danino
SVP of Product
Totango

Kevin O'Came

Customer success is more than just a function—it’s a mindset. And as the CS space continues to evolve, so too does the technology to support the industry’s professionals. As the first platform created to drive tangible CS outcomes, Totango remains at the forefront of innovation. We’re constantly listening to the wide range of needs from customers across verticals and creating new solutions for today’s challenges.

This month, you’ll hear from Totango leader Ravit Danino, SVP of Product about the next iteration of Totango’s Composable Customer Success Platform—more open, streamlined, and impactful.

Tune in to learn how:

  • Totango enables high-value asynchronous and synchronous communication between your team
  • Customer Experience Journey Canvas helps you plan, build, design, and run more inspiring customer journeys
  • Zoe allows you to integrate teams across your organization into day-to-day CS operations

Featuring leaders from:

Waystar

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hosted by:
Kevin O'Came
Kevin O'Came

Ravit Danino
SVP of Product
Totango

Kevin O'Came

Want the basics? Review the 2022 Customer Success Industry & Salary Report.

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FEATURING:
Kevin O'Came
Kevin O'Came

Ravit Danino
SVP of Product
Totango

Kevin O'Came
Kevin O'Came
Kevin O'Came