Jamie Bertasi
COO & CCO, Totango
Christian Hansen
Program Manager of Business Development, Cisco
As the #1 Customer Success platform chosen by more Cisco partners than any other CS solution, we’ve taken the guesswork out of the process to get certified by working with the team at Cisco to ensure you have a ready-made program that meets the requirements for CX Specialization certification and delivers outsized business outcomes at scale.
Join Jamie Bertasi, Totango COO & CCO, and Christian Hansen, Cisco Program Manager of Business Development on Thursday, December 10th at 9:00 AM PST | 12:00 PM EST as they take you step-by-step through the Cisco CX certification program - requirements, expected benefits, and lifetime incentives - and success stories of how Totango has enabled Cisco partners to drive onboarding, adoption, expansion, and renewal at scale and accelerate their incentives payout.
Through a presentation, demo, and open Q&A style discussion, Cisco and Totango will answer all your questions (including how to get Cisco to pay for your Customer Success platform) and debunk commonly held myths on the speed to financial results.
What you will learn:
- Why Cisco is driving the customer experience program
- Requirements for the March 2021 deadline and how to fast track implementation
- Expected benefits and incentives to the program and why it makes so much financial sense
- How Totango has partnered with Cisco program and partners to accelerate the process and incentives payout