AI has the potential to do more than just improve team efficiency and productivity metrics. Fine-tuned with holistic customer data, AI will be the new strategic partner in helping customer success and go-to-market teams achieve customer-led growth through AI-assisted insights and predictive analytics. 

Totango is thrilled to shine the spotlight on Keith Frankel, former CEO and founder of Parative AI, who along with his team, joined our company to accelerate our AI roadmap. Their commitment exponentially enhances the talent and technical intelligence that power our market leading solutions to drive customer growth. 

In his first appearance as Totango Chief Product Officer, Frankel and Totango co-CEO, Alistair Rennie, will discuss the future of AI in customer success and how putting customer data and AI into motion will help leading businesses more precisely predict churn, identify expansion opportunities and quickly optimize for desired customer outcomes.