Collaborate with cross-functional team members to give your customers the outcomes and experience they expect.
Make customer data and insights easily accessible
Customer data at your fingertips. Quickly and easily surface customer insights and data from Totango so you can collaborate with teams across your organization.
Provide cross-team visibility into customer health
Provide cross-functional teams with a single source of truth for account profile information, including health score, contract status, usage, support tickets, and more.
Collaborate to resolve customer issues quickly
Engage with team members in other functions so you can make a real impact on your customers’ experience. See less churn and more growth.
Use the Totango Zoe app in Slack to surface customer information on the spot. Ask about a specific account, find customer segments, or ask for a list of customers that are designated as references in Totango. Add a quick note or touchpoint to create an action item.
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Embed a Totango widget directly into Salesforce for easy access by your sales and go-to-market teams. See user and account insights. Find reference customers, opportunities for expansion, and more.
Embed a Totango widget directly into Zendesk for easy access by your customer service and support teams. See user and account insights. Optimize support and reduce risks.
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