Improve customer retention with engaging in-app experiences

Customer success, product management, and marketing teams unite to collaboratively leverage in-app communications to deliver superior customer experiences.

Customer success software your business can’t outgrow

Totango provides unlimited scalability and unmatched time to value—no matter how big your customer portfolio grows or how you engage with them.

Manage all customer interactions in one place

Design, build, launch, and manage all customer interactions across email, in-app, touchpoints in one unified platform.

Personalize user journeys

Use the Totango robust and precise segmentation to deliver in-app experiences to the right use with the right message at the right time.

Build beautiful low-code experiences

Create interactive in-app experiences that match your brand on top of your website in just minutes using a patented, code-free builder.

Totango In-App has been a mind-blowing, massive game changer for us, the things it can do and how it’s helped us.


Bri Mitchell

Director of Customer Growth, CommentSold

Checklists

Curate a series of steps to help new users navigate your product for the first time or introduce longtime users to a new feature or use case.

Customer email campaigns
In-app experiences

Announcements

Deliver highlights for new features or upcoming events upon login to meet customers where they are and increase adoption.

Banners

Showcase critical information front and center to ensure your customers don’t miss the most important updates from your product or business.

Automate customer touchpoints
In-app experiences

Tool tips

Draw users attention to specific features or components using patented technology that allows you to place hotspots on any element of your product.

Surveys

Gather qualitative and quantitative customer feedback using a 0-10 scale, thumbs up or down, and short answer prompts.

Automate customer touchpoints

In-app experiences

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Customer success software your business can’t outgrow

Totango provides unlimited scalability and unmatched time to value—no matter how big your customer portfolio grows or how you engage with them.

Manage all customer interactions in one place

Design, build, launch, and manage all customer interactions across email, in-app, touchpoints in one unified platform.

Personalize user journeys

Use the Totango robust and precise segmentation to deliver in-app experiences to the right use with the right message at the right time.

Build beautiful low-code experiences

Create interactive in-app experiences that match your brand on top of your website in just minutes using a patented, code-free builder.

customer email marketing, personalized email communication, email audience segmentation, automated email workflows

Totango In-App has been a mind-blowing, massive game changer for us, the things it can do and how it’s helped us.


Bri Mitchell

Director of Customer Growth, CommentSold

See why thousands of businesses trust Totango to improve customer retention, manage renewals, uncover expansion opportunities, and drive predictable revenue growth.