Improve cross-functional visibility into customer interactions and communication to increase retention, renewal, and expansion.
Improve cross-functional visibility into customer interactions and communication to increase retention, renewal, and expansion.
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Gong meeting summaries will be logged to Totango as a touchpoint against the appropriate account and contact records, reducing manual effort of logging touchpoints with meeting notes and improving cross-functional visibility into customer interactions.
To integrate Gong data into Totango, simply create a secure connection between the two platforms from the Customer Data Hub.
Webinar
November 14, 2024
In his first appearance as the Totango + Catalyst’s new Chief Product Officer, Keith Frankel will discuss with co-CEO, Alistair Rennie, the future of AI in customer success and how it’s technological capabilities will help leading businesses to more precisely predict churn, identify expansion opportunities and accelerate customers to their most desired outcomes.
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Use the Totango API to connect Gong with Totango