Join us as we work together to accelerate the opportunities for driving retention, renewal, and expansion.

Keeping and growing customers is critical in today's unpredictable world—and now we also have the opportunity to embrace AI, a new tool that will help us define the next generation of Customer Success. How do we safely experiment and learn the ways AI can help our customers achieve their outcomes more quickly? How do we help our CS teams responsibly and safely navigate how to tap into AI to be more productive and deliver faster time to value?

As we explore the intersection of generative AI and customer success, Manoj Saxena, Executive Chairman Trustwise and Board member of Responsible AI Institute, Zach Anderson, VP Customer Success at Jasper.ai, and Alistair Rennie, CEO at Totango, will explore how a responsible culture of testing and experimentation is critical as we learn the ways AI can help us scale CS. Join us as we work together to accelerate the opportunities for driving retention, renewal, and expansion.

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