Why Totango

Because there's no better way to power revenue, repeatedly.

One platform, multiple solutions designed for customer success and sales teams to align around customer retention and growth.

AI-powered insights and workflow design to help you manage customer experience, success, and renewals, and quickly adapt to changing business needs. It’s customer intelligence and solutions to take action, so you continuously deliver value and optimize revenue growth, led by the customers you’ve got.

01

Software

Plus
02

Methodology

Plus
03

Our Community

Plus

Our solutions

Grow ahead

Our platform has a growth mindset

It’s customer success software your business can't outgrow. You get unlimited scalability, unparalleled insights from customer data, and unmatched time to value to help cross-functional teams meet their goals.

Integrated frameworks

  1. Use frameworks to stay agile and implement new strategies
  2. Customize workflows, with most work complete already
  3. Streamline customer management

Data integrations & reporting

  1. Create transparency across your org
  2. Enhance collaboration
  3. Monitor key metrics

Intelligent workflows

  1. Unify teams for faster customer growth
  2. Automate manual tasks to streamline efficiency
  3. Drive consistency through the post-sales process

AI churn intelligence

  1. Predict and analyze churn
  2. Uncover expansion opportunities
  3. Find your best-fit customers
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AI solutions to stay in tune with revenue growth

Use AI-powered customer intelligence to augment your team, so you can surface churn risks and identify expansion opportunities earlier.

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Unison chart for AI-powered churn intelligence

Integrate with all the tools you already use.

See who’s with us

Read our customer stories
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What everyone’s saying

Highest ratings on G2 and TrustRadius

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Enterprises that went off the (growth) charts with us.

130%
Net revenue retention
50%
Productivity improvement
20%
Churn reduction
The ability to look at all actions through the lens of revenue is paramount. If my team is able to stay ahead of churn pitfalls that were previously unpredictable, that’s a win and puts a clearer lens on the opportunities to protect and grow customer revenue.
CONOR NOLEN
C
Drata