Media Inquiries: Contact Karen Budell, CMO
Media Inquiries: Contact Karen Budell, CMO
SAN FRANCISCO — It seems that a new software-as-a-service company pops up every day with a freemium business model in tow. Many, if not all, of such startups want to become going concerns with consistently paying customers. Totango, a company that simplifies that process with a simple monitoring tool, won the Innovation Showdown today at VentureBeat’s CloudBeat 2013 conference.
Totango helps companies identify the right trial users to focus on in order to turn up the volume on subscription signups and renewals.
The service ingests data from external services such as customer-relationship management software, and it also derives signals from actual user behavior, said Guy Nirpaz, a cofounder and the chief executive of Totango.
“The application becomes the core of your customer data,” Nirpaz said. That data is used to display dashboards showing which users are just kicking the tires, might be on the fence, or may be planning to buy.
Among other companies, Jive Software uses Totango. Nirpaz joined Oudi Antebi at Jive onstage at CloudBeat on Monday to talk about the importance of keeping users engaged.
In winning the Innovation Showdown, Totango gets to lunch with Robert Abbott, the general partner at Norwest Venture Partners, and a question-and-answer session with Jai Das, the managing director at SAP Ventures. Alongside Abbott and Das, the panel of judges included Andy Vitus, a partner at Scale Venture Partners, and John Lee, a vice president at Silicon Valley Bank.
Totango beat out four midstage companies that presented at CloudBeat:
Originally published at https://venturebeat.com/2013/09/10/totango-takes-home-cloudbeat-2013s-midstage-innovation-showdown/