CS experts share how they’re mastering customer-led growth at scale

CS teams are increasingly being asked to take on larger portions of the overall business pipeline number. This requires air tight collaboration with sales, data that allows CS leaders to forecast with confidence, and processes that help teams scale. All this is in addition to the core mandate of CS, to help customers achieve their goals.

In this fireside chat series, we’ll show you how CS leaders across different industries and org sizes are taking on the challenges of tackling growth and expansion targets in modern revenue orgs. You’ll walk away with actionable strategies for how to:

• Consolidate data across the revenue tech stack to create accurate and achievable forecasts
• Get your sales, CS, and marketing teams working together towards shared goals
• Better enable CSMs to work strategically at scale to delight their customers

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