Launch and optimize your onboarding program in one place

Streamline and accelerate the onboarding journey for new customers so you can quickly deliver value. Ready-to-use onboarding program with workflow and reporting templates get you up and running, fast!

Learn how you can run your onboarding program in Totango

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Totango Customer Data Platform

Easily see where customers are in their onboarding journey

Stay on top of the status and progress of your onboarding program at any time. Use Totango pre-built dashboards with best-practice onboarding metrics or customize them with the goals and onboarding KPIs for your business. Whether you have a high-touch or digital onboarding program Totango customer success software has what you need to jumpstart your program.

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Out-of-the-box onboarding checklists, reports, templates, and workflows

Why reinvent the wheel when you can get started today with a toolkit built on best practices for customer onboarding? Get up and running quickly so you can start collecting real-time data to customize and optimize your onboarding program.

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Totango Customer Data Platform
Totango Customer Data Platform

Personalize your onboarding experience with integrated customer data

Target customers based on where they are in their onboarding journey so you can personalize and automate engagements that keep them on track to successful product adoption and value realization.

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Don’t take our word for it, we’ve partnered with our customers to deliver incredible customer experiences and drive results!

63%

Faster Time to Market

50%

New Product Adoption

67%

Decrease in Onboarding Time

+20%

YoY Retention

96%

CSAT for Onboarding

+116%

NPS rating

Integrate with all the tools you already use

Seamlessly connect all sources of customer data to uncover a 360-degree, multidimensional view of your customers.

Enterprise-grade privacy and security your IT team will love

Rest assured that your customer data is safe and secure in Totango while you get to work to reduce customer churn and increase net revenue retention

SOC-2 certified

GDPR compliant

SCIM & SSO supported

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Trusted by the world’s fastest-growing businesses and well-established software giants

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Award-winning enterprise customer success leader

Highest ratings on G2 and TrustRadius