Launch and optimize your onboarding program in one place
Streamline and accelerate the onboarding journey for new customers so you can quickly deliver value. Ready-to-use onboarding program with workflow and reporting templates get you up and running, fast!
Learn how you can run your onboarding program in Totango
Easily see where customers are in their onboarding journey
Stay on top of the status and progress of your onboarding program at any time. Use Totango pre-built dashboards with best-practice onboarding metrics or customize them with the goals and onboarding KPIs for your business. Whether you have a high-touch or digital onboarding program Totango customer success software has what you need to jumpstart your program.
Out-of-the-box onboarding checklists, reports, templates, and workflows
Why reinvent the wheel when you can get started today with a toolkit built on best practices for customer onboarding? Get up and running quickly so you can start collecting real-time data to customize and optimize your onboarding program.
Personalize your onboarding experience with integrated customer data
Target customers based on where they are in their onboarding journey so you can personalize and automate engagements that keep them on track to successful product adoption and value realization.
Don’t take our word for it, we’ve partnered with our customers to deliver incredible customer experiences and drive results!
63%
50%
67%
+20%
96%
+116%
Integrate with all the tools you already use
Seamlessly connect all sources of customer data to uncover a 360-degree, multidimensional view of your customers.
Enterprise-grade privacy and security your IT team will love
Rest assured that your customer data is safe and secure in Totango while you get to work to reduce customer churn and increase net revenue retention
SOC-2 certified
GDPR compliant
SCIM & SSO supported
Trusted by the world’s fastest-growing businesses and well-established software giants
Totango means greater client satisfaction, as well as team member satisfaction.
Madhavi Bezwada
VP, Client Success
From Day 1, I always looked at Totango as an innovative platform.
Carlos Quezada
Head of Customer Success
Our logo retention improved 8% YoY and I really believe it's because of the work that we did with Totango.
Dione Hedgpeth
Chief Customer Officer
Great ROI, makes our lives so much easier.
James Elphick
Customer Success Program Manager
