Chief Customer Officer Summit

November 29, 2023

Hosted by the Customer Success Collective, co-located with the Customer Success Festival, featuring a premier panel led by Chris Dishman about cross-functional alignment to drive growth.

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Totango and Catalyst

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November 29, 2023

Chief Customer Officer Summit

Hosted by the Customer Success Collective, co-located with the Customer Success Festival, featuring a premier panel led by Chris Dishman about cross-functional alignment to drive growth.

Online
On-demand
In-person

Speakers

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Agenda

9:00-9:05 PST

Welcome

Karen Budell, CMO, Totango

9:05-9:15  PST

The next generation of CS
Everything you need to know: new research, new success stories, new paradigms

Alistair Rennie, CEO, Totango
Karen Budell,
CMO, Totango

9:15-9:30  PST

Expanding Totango partnerships & innovation
Deep-dive on Totango's latest innovations and integrations to our CS software

Ravit Danino, SVP of Product, Totango

9:30-9:50  PST

Delivering CS outcomes
The "X" factor—Learn how Waystar leans into CXO partnerships to drive results

Madhavi Bezwada, VP Client Success, Waystar

9:50-10:05  PST

Driving outsized impact with scaled CS
How Extreme Networks uses digital programs to drive business growth

Allie Irvin, Head of CS, Extreme Networks

10:05-10:25  PST

CS hot takes!
Spicy conversation on the most challenging and exciting topics facing the CS industry

Erika Brookes, CMO, Higher Logic
Kristin Hayer, Founder and CEO, The Success League
Peter Armaly, VP of Customer Success, ESG
Chris Dishman, SVP Global CS, Totango

10:25-10:30  PST

Close & Thank You

Chris Dishman, SVP Global CS, Totango

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hosted by:
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Featuring leaders from:

Waystar

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hosted by:
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Want the basics? Review the 2022 Customer Success Industry & Salary Report.

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FEATURING:
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