Send personalized email campaigns to customers

Use dynamic customer segmentation and automated workflows to scale customer communications.

Customer success software your business can’t outgrow

Totango provides unlimited scalability and unmatched time to value—no matter how big your customer portfolio grows or how many email campaigns you send.

Personalize segmented email campaigns

Segment customers using attributes and insert dynamic data into your copy to create a personalized experience.

Trigger email campaigns based on workflows

Create campaigns and weave them into automated workflows to trigger the right message at the right time.

Report on email campaign performance

Set a goal for the campaign and monitor the metrics that matter, including open rate and engagement rate.

I love how easy it is to create email campaigns in Totango! I sometimes have to use HubSpot for email creation, and after working in Totango, I realize how much more user-friendly and intuitive Totango is. I love all of the component options that are built out as they are extremely easy to add to your emails and edit as needed.

Marissa Byrd
Customer Engagement Lead, RevOps

Email templates

Choose from dozens of pre-built templates to help you get started—from product announcements to digital business reviews. Create your own templates to reuse in the future.

Customer email campaigns
In-app experiences

Customer surveys

Embed CSAT or NPS surveys within email campaigns to capture user feedback. Automatically log that feedback to the customer account in Totango on survey completion.

Landing pages

Direct email campaign calls-to-action to customized landing pages created in Totango. Automatically update customer attributes and trigger workflows when a user lands on the page.

Automate customer touchpoints
In-app experiences
Automate customer touchpoints

Email Campaigns

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Customer success software your business can’t outgrow

Totango provides unlimited scalability and unmatched time to value—no matter how big your customer portfolio grows or how many email campaigns you send.

Personalize segmented email campaigns

Segment customers using attributes and insert dynamic data into your copy to create a personalized experience.

Trigger email campaigns based on workflows

Create campaigns and weave them into automated workflows to trigger the right message at the right time.

Report on email campaign performance

Set a goal for the campaign and monitor the metrics that matter, including open rate and engagement rate.

customer email marketing, personalized email communication, email audience segmentation, automated email workflows

I love how easy it is to create email campaigns in Totango! I sometimes have to use HubSpot for email creation, and after working in Totango, I realize how much more user-friendly and intuitive Totango is. I love all of the component options that are built out as they are extremely easy to add to your emails and edit as needed.

Marissa Byrd
Customer Engagement Lead, RevOps

See why thousands of businesses trust Totango to improve customer retention, manage renewals, uncover expansion opportunities, and drive predictable revenue growth.