Kickstart 2025 with the ultimate strategy for repeat revenue: Customer-Led Growth. Get the guide.
With Totango, Waystar managed client success by prioritizing risk in a growing business, successfully reducing churn by 20%.
This guide defines customer-led growth and demonstrates why it matters to businesses. Download the guide to start driving customer-led growth today.
Join our upcoming webinar for CS and Sales leaders to learn how to protect and grow revenue streams from your current customers.
Learning resources on the business, methodology, technology, and practice of customer-led growth.
Download insights from customer success and go-to-market leaders.
Uncover the latest insights and research defining the next generation of customer success and the four key behaviors defining how CS teams increase business impact.
In this study, GTM Partners shares how Totango helped Github achieve 130% NRR, and Waystar and Aruba see a 20% reduction in churn and a 20% increase in retention, respectively.
Discover the latest insights that sales and CS leaders need to create a cohesive pre- and post-sale team that drives revenue success—and the action plan to bring it to life.
Discover critical business outcomes for sales and CS to collaborate on to drive real business results and improve the organization's bottom line.
Learn how to effectively reduce customer churn, get actionable insights, proven strategies, and tools to foster long-term customer loyalty and growth.
Explore Totango's comprehensive Customer Success Guide to discover actionable strategies, best practices, and tools that help businesses drive customer retention, growth, and satisfaction at scale.
Download our customer journey map template you can adopt and adapt to optimize your customers’ experience and increase client retention.
Five key steps and actionable best practices for mapping your customer's journey. Read Totango's guide to how to map the customer journey.